We are sorry you have an issue with your Oliver Peoples frame. For customers within the United States or Canada, we are happy to evaluate and assist in repairing your frame. For those outside the United States, please send an email to our INTERNATIONAL TEAM. Your repair can be considered under our WARRANTY POLICY if:
- The frame was purchased from an Oliver Peoples authorized retailer or optician.
- The frame was purchased within the specified 1-year warranty period.
- Documentation verifying the purchase place/date can be provided.
- Frames are not fit with prescription lenses.*
We will email you a Return Authorization # (WR) with shipping instructions upon receiving the following information:
*For warranty claims on prescription glasses, please contact the store where the frame was originally purchased. If you cannot return to your original place of purchase, you will need to find an authorized optician via our STORE LOCATOR.